PRIVACY, TERMS, and CONDITIONS
What kind of data we collect and what we do with it? LinkedIn Profiles Writing Service & Executive Resume Writing Service are only interested in data that help us create and deliver winning resume and LinkedIn profiles. To do this, we need: name and contact information, employment history, educational history, positions of interest, goals, and focus, payment information to complete the transaction (we do not ask directly as our payment system is electronic and does not allow us access to your credit/debit or banking number information).
What we don’t do with your data? We have never and will never sell your information to marketers or third party sellers.
Our Terms of service
By submitting your information to us you agree to the following: You understand that we do not have a relationship, affiliation, sponsorship or endorsement by LinkedIn Corporation. You agree that by purchasing our services, you are agreeing to initiate and actively participate in the writing process. This process will require you to complete a questionnaire as well as responding to questions via email during the review and work-in-progress phase. You will need to provide us with detailed information about your experience and goals. You understand and agree that the successful completion of your project is dependent upon your active submission of your career information and/or business objectives as well as responding to question requests via email.
- Return of the Questionnaire
We require the return of the questionnaire. Without it, we do not have enough goal information and other information relayed directly from you to complete your project (s). We need your input outside of just providing your most current version of your resume. We expect clients to allocate time to review the questionnaire, answer the questions as applicable and potentially answer additional questions from the writer. If after 30 calendar days from the date of purchase and we have not received the completed questionnaire back we cannot give a refund due to non-return of the questionnaire. Even if the writing portion of your project was not started, your order was processed, scheduled and reviewed by a person who requires compensation for their time.
- Format/Style of Resume/LinkedIn Profile/Cover Letter/LinkedIn Company Page
Our website samples represent the format/style of our development as final products. All writing companies deliver varying formats. Our samples are customary formatting for the work we provide. We are more than happy to provide revisions to areas of content during the client review and feedback stage but we cannot do a complete re-do of the resume/profile following our delivery of the draft or final product. The work-up has already been given much time and effort. Requests for a variance of format outside our representative samples after delivering the initial draft work will require additional fees (for example, we provide a resume in chronological format and upon receiving the draft or final you decide you would like a functional style format). This requires a complete work-up of your resume from its original state. We are glad to provide an additional writing service with a fee to create a product in a completely different format.
We only accept documents in Adobe PDF or Microsoft Word format. Microsoft Word products can be found here. We cannot accept other forms of documents (Google Docs, Apple Pages or scanned images of your documents). We are unable to view images clearly and would cause for our complete rewrite of all of your materials in order to complete your final documents. This is a time-consuming task. We pride the business on being writers of content opposed to data entry writers. Therefore, we require your most current resume and any supporting documents, again in Adobe PDF or MS Word format.
If you decide we are the best fit for the development of your materials and can only provide your resume and other supporting documents outside our required formats as stated above – we are glad to move forward with your project (s) for an additional fee. The fee will be proposed once we review the condition/format of the materials you submit. Once the additional fee is paid to rewrite image documents or convert and clean up documents outside our required formats our work together can then begin.
- Cancellation and Refund Terms:
We begin reviewing, researching and preparing your resume, LinkedIn profile, cover letter and/or company page within 24 hours from receipt of payment. Within 24 hours you may choose to cancel your order. We do begin work immediately so in the event of a cancel – we suggest the request be made within 24 hours of purchase. No refund will be provided after 30 calendar days from the date of purchase (for cancel reason or non-return of the questionnaire). We must account for and pay our admin. staff for their time for administrative tasks related to your project (s).
If after 30 days (for non-return of the questionnaire or the lack of answering additional questions from your writer in order to develop winning materials) and on a case by case basis, we can resume your project for a *35% reactivation fee of your total order amount to bring your project back to active status and allow for time to continue with your project (s) between other client commitments. However, after 30 days and when the reactivation fee is paid to make your project(s) active again – we have already accepted new clients and have made promised deadlines. Therefore, after the 30 days, we cannot expedite your materials to completion.
After 40 days the initial payment is forfeited and reactivation is null and void; whereas, we would need to begin our working relationship from scratch.
Fees or cancellation penalties are required because of the time it takes to get your project queued, reviewed, scheduled and the time lost could have been used to work on another project.
- Our Response Time
UPDATE (5/13/2019) Due to the high demand for our services our turnaround time has changed for the time being. This is post return of our required questionnaire from clients.
We make all reasonable efforts to provide your resume draft or profile within an average of f̶i̶v̶e̶ ̶t̶o̶ ̶e̶i̶g̶h̶t̶ ̶b̶u̶s̶i̶n̶e̶s̶s̶ ̶d̶a̶y̶s̶ 10 – 15 business days. Some projects are finished sooner while others may take extra days. Many times we are sent 3, 4, 5 versions of resumes from clients. We review each of these versions line by line in order to determine the variances (aka. what is included on one opposed to the other?) – this takes time and helps us build your foundation resume and/or LinkedIn profile according to the goal(s) identified from our phone call, email messages and the returned questionnaire. Often times, we are also requested to do extra research to understand specific positions or clarity to the clients’ current role. We truly are thorough and want to produce a winning document for you.
We do offer rush services for an extra fee. If you require a rush order please reach out before making a purchase to info@LinkedInPro.CO. We need to verify availability for a rush project based on other client needs.
- Allotted Time For Writing Service With Your Writer
You are purchasing a specific period of time with your writer assigned to your project. We provide 30 days of Allotted Time with you and the writer assigned to you. It is your responsibility to provide all the required information for us to work on your project within the Allotted Time. Your ability to correspond with your writer, including revisions, expires at the end of your Allotted Time. No work on your project will occur after the Allotted Time unless you pay a separate, additional fee to restart time with your writer. We require a 35% additional fee of your total order amount before we will start work on your project.
We need your active participation in order to complete your project (s). See Cancellation and Refund Terms section (i.e. We have already accepted new clients and have made promised deadlines).
**We are not an employment agency or recruiting firm and cannot make any guarantee regarding the effectiveness of our services in meeting your employment or business objectives. Meaning a guarantee that our services will result in your being hired is not possible nor the decision of an employer, respectfully.
We look forward to working with you to create a winning profile, resume, cover letter, company page etc. and wish you great success! Have questions? We typically respond within 24-48 hours. Contact us at info@LinkedInPro.CO
These Terms were last revised on 08/02/17